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Resort Gondola Supervisor

Sugar Bowl Resort
Job Description

Assist Gondola and Garage Manager, assume all Gondola and Garage Manager duties in his absence.  Supervise the operation of the gondola and garage to ensure the safe and effective transportation of passengers and freight.  Assist Manager to hire, train, motivate and discipline staff of 30 operators and 5 garage attendants. Assist parking as needed.


  • Clear and concise written and verbal communication skills
  • Ability to work in a sometimes high stress, fast paced environment
  • Ability to work effectively with other departments
  • Self-starter that can make quick and correct decisions.
  • Able to start and complete routine job tasks with limited supervision. 
  • Must have a positive attitude, good leadership and motivational skills
  • Must consider courtesy and safety high priorities
  • Be willing and able to provide excellent customer service to all people at all times.


  • Assist with scheduling of gondola operators and garage attendants
  • Ensure gondola operators and garage attendants are on the job on time and in uniform.  Ensure that they adhere to all company policies and fulfill the job duties listed in their job descriptions.
  • Daily outline of duties for Leads and Operators in the absence of the Manager.
  • Helping guests load and unload, including personal belongings
  • Maintenance of all areas of gondola building and gondola cabins
  • Assisting homeowners and hotel guests with luggage and personal items.
  • Familiarity with Sugar Bowl and ability to answer guest questions
  • Snow removal in and around the gondola buildings during and after storms
  • Must work closely with Lift Maintenance Manager, Village Services Manager and Hotel Manager.
  • Monitor staffing levels and expenses, staying in-line with the budgeted numbers.
  • Conduct safety meetings on a regular basis and follow-up on on-the-job injuries.
  • Must attend employee Orientation and ensure crew attends Orientation

We are located at 8,000 feet elevation, you must be hardy, resilient and LOVE snow!

We are located on the summit of Donner Pass, near Truckee, California.  Sugar Bowl has on site housing for a limited number of key seasonal positions, please check with your interviewer after you apply for a position to learn if you are eligible. Most of these units are dorm-style, with shared facilities. 

If you are a qualified candidate with the resort experience we seek, and you want to join a great team on a terrific mountain, send your resume or contact our hiring manager directly at HR@SugarBowl.Com.  

Sugar Bowl is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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